Welcome to Hotel Rise and Dine. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
– These terms and conditions govern your use of our website and services.
– By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
2. Booking and Reservations
– All bookings are subject to availability and confirmation by Hotel Rise and Dine.
– We reserve the right to refuse any booking at our discretion.
3. Payment
– Full payment or a deposit may be required at the time of booking, as specified during the reservation process.
– Payment methods accepted include credit/debit cards, PayPal, and bank transfers.
4. Check-in/Check-out
– Check-in time is from 3:00 PM, and check-out time is by 11:00 AM.
– Early check-in and late check-out may be available upon request and may incur additional charges.
5. Liability
– Hotel Rise and Dine is not liable for any loss, damage, or theft of personal belongings.
– Guests are responsible for any damage caused to hotel property during their stay.
6. Privacy
– We respect your privacy and are committed to protecting your personal data. Our detailed Privacy Policy is provided below.
7. Changes to Terms
– Hotel Rise and Dine reserves the right to amend these terms and conditions at any time without prior notice.
8. Governing Law
– These terms and conditions are governed by and construed in accordance with the laws of Hotel Rise and Dine
Booking Policy
1. Reservations
– Reservations can be made online through our website or by contacting our reservations team.
– A valid credit card is required to secure your booking.
2. Confirmation
– A confirmation email will be sent upon successful booking.
3. Rates
– All rates are subject to change without prior notice unless a booking is confirmed.
4. Special Requests
– Special requests are subject to availability and cannot be guaranteed.
Privacy Policy
1. Introduction
– Hotel Rise and Dine is committed to protecting your personal information and respecting your privacy.
2. Information We Collect
– Personal details provided during booking, including name, address, email, phone number, and payment information.
– Data collected via cookies and similar technologies during your use of our website.
3. Use of Information
– To process and manage your booking.
– To improve our services and website functionality.
– For marketing purposes, with your consent.
4. Sharing of Information
– We do not sell or rent your personal information to third parties.
– Information may be shared with service providers who assist in our operations.
5. Security
– We implement appropriate security measures to protect your data.
6. Your Rights
– You have the right to access, correct, or delete your personal data. Contact us at [contact email] to exercise these rights.
Shipping & Refund Policy
1. Shipping
– Hotel Rise and Dine does not typically engage in the shipping of goods. Any applicable shipping of materials (e.g., gift cards) will be processed within 5-7 business days.
2. Refunds
– Refunds for cancellations or no-shows are subject to our Cancellation Policy below.
Cancellation Policy
1. Standard Reservations
– Cancellations made 48 hours or more before the check-in date will receive a full refund.
– Cancellations made within 48 hours of the check-in date will incur a one-night charge.
2. Non-Refundable Rates
– Bookings made on non-refundable rates cannot be cancelled or refunded.
3. No-Show Policy
– No-shows will be charged the full reservation amount.
4. Group Bookings
– Different cancellation policies may apply to group bookings. Please refer to your booking confirmation for details.
For any questions or further information regarding our policies, please contact us at [contact email] or call us at 7667716510.
These policies are designed to ensure a pleasant and hassle-free experience for all guests at Hotel Rise and Dine. Thank you for choosing us for your stay.
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